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We want you to be familiar with how we collect, use and disclose Personal Information (as defined below). This Privacy Policy describes our practices in connection with Personal Information that we collect through websites operated by us or our affiliates from which you are accessing this Privacy Policy (the “Websites”), through the software applications made available by us for use on or through computers and mobile devices (the “Apps”), through our social media pages and apps, if any, through HTML-formatted email messages that we send to you that link to this Privacy Policy, as well as through your offline interactions with us where notice is legally required (collectively, including the Websites, Apps, Social Media Pages and offline interactions, the “Services”). By using the Services, you agree to this Privacy Policy.
PERSONAL INFORMATION
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual, including:
Collection of Personal Information
We and our service providers may collect Personal Information in a
variety of ways, including:
We may use a third-party payment service to process payments made through
the Services. If you wish to make a payment through the Services,
your Personal Information may be collected by such third party and not by
us, and will be subject to the third party’s privacy policy, rather
than this Privacy Policy. We have no control over, and are not
responsible for, this third party’s collection, use and disclosure
of your Personal Information.
If you submit any Personal Information relating to other people to us or
to our service providers in connection with the Services, you represent
that you have the authority to do so and to permit us to use the
information in accordance with this Privacy Policy.
How We May Use Personal Information
We and our service providers may use Personal Information:
Disclosure of Personal Information
Your Personal Information may be disclosed:
Other Uses and Disclosures
We also may use and disclose your Personal Information as we believe to be
necessary or appropriate: (a) to comply with applicable law, which may
include laws outside your country of residence, to respond to requests
from public and government authorities, which may include such authorities
outside your country of residence, to cooperate with law enforcement, or
for other legal reasons; (b) to enforce our terms and conditions; and (c)
to protect our rights, privacy, safety or property, and/or that of our
affiliates, you or others.
We may furthermore use, disclose or transfer your information to a third
party in the event of any reorganization, merger, sale, joint venture,
assignment, transfer or other disposition of all or any portion of our
business, assets or stock (including in connection with any bankruptcy or
similar proceedings).
We may also use and disclose Personal Information collected through the
Services in other ways, with your consent.
OTHER INFORMATION
“Other Information” is any information that
does not reveal your specific identity or does not directly relate to an
identifiable individual, such as:
If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information, as detailed in this Policy.
Collection of Other Information
We and our service providers may collect Other Information in a variety of
ways, including:
If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services. You also may not receive advertising or other offers from us that are relevant to your interests and needs.
Uses and Disclosures of Other Information
We may use and disclose Other Information for any purpose, except where we
are required to do otherwise under applicable law. In some
instances, we may combine Other Information with Personal Information.
If we do, we will treat the combined information as Personal
Information as long as it is combined.
THIRD PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the
privacy, information or other practices of any third parties, including
any third party operating any website or service to which the Services
link. The inclusion of a link on the Services does not imply
endorsement of the linked site or service by us or by our affiliates.
In addition, we are not responsible for the information collection, use,
disclosure or security policies or practices of other organizations, such
as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app
provider, social media platform provider, operating system provider,
wireless service provider or device manufacturer, including with respect
to any Personal Information you disclose to other organizations through or
in connection with the Apps or our Social Media Pages.
THIRD-PARTY ADVERTISING
We may use third-party advertising companies to serve advertisements
regarding goods and services that may be of interest to you when you
access and use the Services and other websites or online services, based
on information relating to your access to and use of the Services and
other websites or online services on any of your devices, as well as on
information received from third parties. To do so, these companies
may place or recognize a unique cookie on your browser (including through
the use of pixel tags). They may also use these technologies, along
with information they collect about your online use, to recognize you
across the devices you use, such as a mobile phone and a laptop. If
you would like more information about this practice, and to learn how to
opt out of it in desktop and mobile browsers on the particular device on
which you are accessing this Privacy Policy, please visit
http://www.networkadvertising.org/managing/opt_out.asp
and
http://www.aboutads.info/. You may download the AppChoices app at
www.aboutads.info/appchoices
to opt out in mobile apps.
SECURITY
We seek to use reasonable organizational, technical and administrative
measures to protect Personal Information within our organization.
Unfortunately, no data transmission or storage system can be
guaranteed to be 100% secure. If you have reason to believe that
your interaction with us is no longer secure, please immediately notify us
in accordance with the “Contacting Us” section below.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your Personal
Information
We give you choices regarding our use and disclosure of your Personal
Information for marketing purposes. You may opt-out from receiving
electronic communications from us by
(1) following the unsubscribe link in any marketing communication, (2)
logging in on our website and changing the settings in the “My
Profile” section, or (3) by contacting us at
sam.id@samsonite.com. Similarly, to stop receiving SMS text messages, you will have to
send an email to
sam.id@samsonite.com to
unsubscribe the SMS contact.
We will try to comply with your request(s) as soon as reasonably
practicable. Please note that if you opt-out of receiving
marketing-related emails from us, we may still send you important
administrative messages, from which you cannot opt-out.
How you can access, change or suppress your Personal Information
If you would like to review, correct, update, suppress/restrict or delete Personal Information that you have previously provided to us, or if you would like to transfer your Personal Information to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us by writing to sam.id@samsonite.com or Sahid Sudirman Center 37th Floor, Jalan Jendral Sudirman Kavling 86, Jakarta, 10220 Indonesia.
In your request, please make clear what Personal Information you would
like to have changed, whether you would like to have your Personal
Information suppressed from our database or otherwise let us know what
limitations you would like to put on our use of your Personal Information.
For your protection, we may only implement requests with respect to
the Personal Information associated with the particular email address that
you use to send us your request, and we may need to verify your identity
before implementing your request. We will try to comply with your
request as soon as reasonably practicable.
Please note that we may need to retain certain information for
recordkeeping purposes and/or to complete any transactions that you began
prior to requesting a change or deletion (e.g., when you make a purchase
or enter a promotion, you may not be able to change or delete the Personal
Information provided until after the completion of such purchase or
promotion). There may also be residual information that will remain
within our databases and other records, which will not be removed.
RETENTION PERIOD
We will retain your Personal Information for the period necessary to
fulfill the purposes outlined in this Privacy Policy unless a longer
retention period is required or permitted by law.
USE OF SERVICES BY MINORS
The Services are not directed to individuals under the age of twenty-one
(21), and we do not knowingly collect Personal Information from
individuals under 21.
JURISDICTION AND CROSS-BORDER TRANSFER
The Services are controlled and operated by us from the Indonesia and are
not intended to subject us to the laws or jurisdiction of any state,
country or territory other than that of the Indonesia. Your Personal
Information may be stored and processed in any country where we have
facilities or in which we engage service providers, and by using the
Services you consent to the transfer of information to countries/regions
outside of your country of residence, including the United States,
Singapore and Hong Kong, which may have data protection rules that are
different from those of your country. In certain circumstances,
courts, law enforcement agencies, regulatory agencies or security
authorities in those other countries may be entitled to access your
personal information.
If you are located in the EEA: Some of the non-EEA countries are
recognized by the European Commission as providing an adequate level of
protection according to EEA standards (the full list of these countries is
available here a hyperlink to EU Commission’s adequacy list online:
https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en.With regard to transfers to other countries, we have put in place
measures, such as [standard contractual clauses adopted by the European
Commission and binding corporate rules to protect your Personal
Information. You may obtain a copy of these measures by contacting
European Commission
https://ec.europa.eu/info/about-european-commission/contact_en
or by following this link:
https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
SENSITIVE INFORMATION
We ask that you not send us, and you not disclose, any sensitive Personal
Information (e.g., social security numbers, information related to racial
or ethnic origin, political opinions, religion or other beliefs, health,
biometrics or genetic characteristics, criminal background or trade union
membership) on or through the Services or otherwise to us.
RATINGS AND REVIEWS
The Services include the “Ratings and Reviews” feature on our Websites, which you may choose to use for the purpose of leaving a rating for product and sharing product reviews. Therefore, we may collect your Personal Information, and we will collect Other Information, through your use of such “Ratings and Reviews” feature, should you choose to use it. For your Personal Information, if collected by us through the “Ratings and Reviews” feature, the above sections of this Privacy Policy on Personal Information shall apply accordingly. For Other Information collected by us through the “Ratings and Reviews” feature, in addition to the above sections of this Privacy Policy on Other Information being applied accordingly, we may also use and disclose such Other Information for reviews-specific purposes including but not limited to administering ratings and reviews directly by us or with the use of third party service providers, syndicating ratings and reviews across Websites operated by us, our affiliates and our authorised distributors or business partners, in other countries. You can request that we remove content or information that you have posted through the “Ratings & Reviews” feature. To do so, please submit a written request as per instructions within this Privacy Policy. Please note that we may request for further information from you in order to ascertain your identity and the nature of your request, as well as to process, fulfil or otherwise deal with your request. Please note that while we will endeavour to honour your request, our removal of your content or information does not ensure complete or comprehensive removal of that information from Websites operated by us, our affiliates and our authorised distributors or business partners, or the internet. For example, historical copies, or “caches” may remain.
UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy. The “LAST UPDATED” legend at the top of this Privacy Policy indicates when this
Privacy Policy was last revised. Any changes will become effective
when we post the revised Privacy Policy on the Services. Your use of
the Services following these changes means that you accept the revised
Privacy Policy.
CONTACTING US
PT Samsonite Indonesia (Sahid Sudirman Center 37th Floor, Jalan Jendral
Sudirman Kavling 86, Jakarta, 10220 Indonesia) is the company responsible
for collection, use and disclosure of your Personal Information. You can
contact us at
sam.id@samsonite.com.
If you have any questions about this Privacy Policy, please contact us
at privacy.asia@samsonite.com, or:
PT Samsonite Indonesia
Sahid Sudirman Center 37th Floor,
Jalan Jendral Sudirman Kavling 86,
Jakarta, 10220 Indonesia
Because email communications are not always secure, please do not include
credit card or other sensitive information in your emails to us